Frequently Asked Questions

Everything you need to know about ordering your Conti's favorites online.

How can I place an order for delivery?

You can place your orders directly through our official website, via our hotline number, or through authorized third-party delivery apps like GrabFood and Foodpanda.

What is the lead time for cake orders?

While we accommodate same-day deliveries for on-hand stock, we recommend placing orders for specialty cakes at least 24 to 48 hours in advance to ensure availability.

How should I store my Mango Bravo cake?

To maintain its signature texture and quality, the Mango Bravo must be stored in the freezer immediately upon receipt. Thaw for a few minutes before serving for the best experience.

What payment methods do you accept?

We accept various payment options including credit/debit cards (Visa, Mastercard), GCash, Maya, and Cash on Delivery (COD) for selected areas and order amounts.

Do you offer bulk orders for corporate events?

Yes, we cater to large events and corporate functions. Please contact our dedicated events team through the 'Bulk Orders' section on our website for customized packages and pricing.

Can I change or cancel my order after it has been placed?

Orders can be modified or cancelled within 30 minutes of placement. After this window, we may have already begun preparation. Please call our customer service hotline immediately for urgent changes.